Operations and product expert with over 10 years of experience in software, marketing, and publishing industries. Caring and empathetic manager who emphasizes team growth, supportive work environments, and positive community. Proven history of leadership, process improvement, cross-department management, cost-savings, and efficiency. Ability to unite global teams with experience in remote and virtual teams across Canada, Europe, US, and Asia. Recently led an organization of 100+ employees across five countries, including three mergers. Specific expertise in the implementation of complex loyalty and receipt processing-based promotions for large-scale CPG brands.